Our commitment to community

Caring is our best medicine, and we apply that philosophy to not only when caring for patients in our facilities but also while serving members of our community. We know preventing illness while providing holistic and seamlessly coordinated care before, during and after visits is essential to transforming the health of our communities. Each community within the vast area we are called to serve is unique, as are its residents, so we tailor our outreach and programs to meet the specific needs of those populations.

Connecting with community

The Northern Arizona region may be large in size but our communities – whether urban or rural – feel small. Our patients are our community members, and our community members are our colleagues, family members, neighbors and friends. Their feedback and healthcare concerns are critical to shaping the care we deliver and services we offer.

Just a few examples:

  • Identifying regional health needs: With regional partners, NAH conducted a Community Health Needs Assessment, a rigorous, year-long research project, to identify the most pressing regional health needs. The result of this assessment will drive future strategic goals and services offered.
  • Prevention: The Healthy Families Program based at Verde Valley Medical Center is a home visitation program designed to strengthen families during the first years of a child’s life.
  • TreatmentVirtual Care Beyond Walls and Wires program has sustained and grown its mission to care for patients who live in rural areas or have mobility challenges. Cellular, wireless tools give practitioners in care coordination offices access to a real-time flow of patient data, mitigating emergency department visits, lower hospital costs and facilitating fluid patient care.
  • Facilities: Through a series of focus groups and community forums, the voice of the community shaped the design and offerings of the brand-new, state-of-the-art Northern Arizona Healthcare – Camp Verde Campus.
  • Outreach and Training: In addition to saving lives through air and ground transport, Guardian Medical Transport is actively engaged in community outreach and educational activities. Working with local police, fire and ambulance agencies across the region, the company has trained thousands of healthcare providers, first responders and volunteers in CPR, mass casualty respond and other life-saving techniques.

Fun for you, good for others…

At NAH, we like to engage our colleagues and their families in giving back to the community – and we ensure they can have fun and be healthy while doing it!

  • Taylor House Century Ride raises funds for The Taylor House, provides affordable and beautiful accommodations for families while their loved ones are care for in emergency situations and intensive planned procedures.
  • Machine Solutions Run and Walk for Kids supports the Children’s Health Center – which care for children who often come from low-income families –  at Flagstaff Medical Center
  • Holes for Healthcare Golf Tournament benefits community health initiatives throughout northern Arizona.
  • Chicks with Sticks Women’s Golf Tournament supports the Cancer Centers of Northern Arizona Healthcare, which provides education, support and resources for cancer patients and their families.
  • Turquoise Ball and Copper Ball are galas that raise funds for various NAH departments, including NAH Trauma Services, Cancer Centers of Northern Arizona Healthcare, Pediatrics and Pediatric Care Unit, and much more. 
  • Bike and Walk to Work Week is just one way we encourage our colleagues to develop habits that are healthy for them and for our cities. The amazing breakfast and prizes are just a bonus!

NAH is committed to transparency, diversity, leadership development and employee wellness. It’s tough to find a workplace that hits all those marks and I am pleased to be part of an organization that achieves that.

Andrea Kelly, Director of Communications