Notice of Non-discrimination – In Compliance with Section 1557 of the Affordable Care Act
Northern Arizona Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Northern Arizona Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Northern Arizona Healthcare:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters.
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters.
- Information written in other languages.
If you need these services, contact:
Director of Volunteer Services
Address: 1200 N. Beaver Str. Flagstaff, AZ 86001
Filing a grievance
If you believe that Northern Arizona Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Northern Arizona Healthcare Compliance Administrator
Address: 1200 N. Beaver St. Flagstaff, AZ 86001
You can file a grievance in person or by phone or mail. If you need help filing a grievance, the Northern Arizona Healthcare Compliance Administrator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
You have access to interpretation services at no personal cost to you.