Medical Records

Visiting our patient portal: MyNAHealthcare

About our patient portal

MyNAHealthcare is an easy, secure way to manage your health online 24 hours a day, seven days a week, from the comfort and privacy of your own home or office. At MyNAHealthcare, you can:

  • View your health information.
  • Retrieve lab results.
  • Browse health facts and information.
  • Update personal information.
  • Request an appointment (physician offices only).
  • Request prescription renewals (physician offices only).
  • Communicate with your healthcare provider’s office via secure message (physician offices only).
  • View health summaries during inpatient visits, both current and historical.
  • View summary notes after an outpatient clinic visit.
  • View radiology and pathology results.
    • Results/reports will be available on the patient portal three weeks after the results/report are final and signed off.
    • Only final results will be posted. No images will be available on the portal. This allows providers to discuss results with the patient before they appear on the patient portal.

Schedule sick appointments online on patient portal

On MyNAHealthcare, patients may schedule online appointments for sick visits. If you’re sick and need to be seen within 24-48 hours, you can schedule an appointment through the portal at one of our five primary care clinics. This applies to adult sick visits only.

  • To schedule an online appointment:
    • Log into your patient portal.
    • Click the Appointments icon on top of the page.
    • Choose Schedule a New Appointment from the left navigation menu.
    • Choose Primary Care Adult Sick as reason for your visit.
    • Select the clinic location for your appointment.
    • View and select the available appointment times.
  • If you are seeking emergency medical treatment, please call 9-1-1 or visit the emergency department.

Download the app

1. Download the HealtheLife app for Apple or Android to access MyNAHealthcare from your mobile device.

Download on the App Store
Get it on Google Play

2. Log in with your patient portal username and password.

Need help?

If you have questions about your health record, please contact your healthcare provider.

If you have questions about accessing your account, please contact the Patient Portal Helpline at 877-624-7678 between 7 a.m. – 5 p.m. on weekdays. Please note the helpline is closed on major holidays.