Palliative Services

Finding answers to your questions

How do I know if palliative care is right for me?

Palliative care may be right for you if you are experiencing pain, stress and other symptoms due to a serious illness. Serious illnesses include, but are not limited to, cancer, cardiac disease, respiratory disease, kidney failure, Alzheimer’s disease and AIDS. Palliative care is appropriate at any stage of a serious illness and can be provided along with treatment meant to cure you.

What does palliative care offer me?

Palliative care offers:

  • Pain and symptom control: Your palliative care team will identify your sources of pain and discomfort. These may include problems with breathing, fatigue, depression, insomnia, bowel or bladder. Then, the team will provide treatments that can offer relief. These might include medication, along with massage therapy or relaxation techniques.
  • Communication ad coordination: Palliative care teams are extremely good communicators. They put great importance on communication between you, your family and your doctors in order to ensure that your needs are fully met. These needs may include establishing goals for your care, help with decision-making and care coordination.
  • Emotional support: Palliative care focuses on the entire person, not just the illness. The team members caring for you will address any social, psychological, emotional or spiritual needs you may have.
  • Family/caregiver support: Caregivers bear a great deal of stress too, so the palliative care team supports them as well. This focused attention helps ease some of the strain and can help you with your decision making.
What can I expect?

You can expect to have more control over your care, and a comfortable and supportive atmosphere to reduce anxiety and stress. Your plan of care is reviewed each day by the palliative care team and discussed with you to make sure your needs and wishes are being met and your treatments are aligned with your goals. You can also expect relief from symptoms such as pain, shortness of breath, fatigue, constipation, nausea, loss of appetite and difficulty sleeping. Palliative care addresses the whole person and helps you carry on with your daily life. It improves your ability to go through medical treatments. And it helps you better understand your condition and your choices for medical care. In short, you can expect the best possible quality of life.

Will my insurance cover palliative care?

Most insurance plans cover all or part of the palliative care treatment you receive, just as with other hospital and medical services. This is also true of Medicare and Medicaid. 

Do I have to give up my own doctor?

The palliative care team provides an extra layer of support and works in partnership with your primary doctor. Your primary doctor will continue to direct your care and play an active role in your treatment.

Can I have curative treatment together with palliative care?

Absolutely. Your treatment choices are up to you. You can get palliative care at the same time as treatment meant to cure you.

Who else, besides the patient, can benefit?

Everyone involved! Patients, as well as family caregivers, are the special focus of palliative care. Your doctors and nurses benefit as well, because they know they are meeting your needs by providing care and treatment to reduce your suffering and improve your quality of life.

Where do I get palliative care?

Palliative care is available in many places, including hospitals, outpatient clinics, long-term-care facilities, hospices or home. Northern Arizona Healthcare offers palliative care services to hospital patients and to those being treated by the outpatient Supportive Care Clinic.

Who provides palliative care?

A team of physicians, nurse practitioners, nurses, social workers, chaplains, and interpreters.

Can I get palliative care if I am at home?

Yes. You, your doctor, and the palliative care team will discuss outpatient palliative care options that are best for your needs and goals of care. This is done before your hospital discharge or via the outpatient Supportive Care Clinic.

What is the difference between hospice and palliative care?

Palliative care is for anyone with a serious illness. You can receive this kind of care at any age and at any stage of an illness, and you can have it along with curative treatment. It is not dependent on prognosis. Hospice care is an important Medicare benefit that provides palliative care for terminally ill patients who may have only months to live. People who receive hospice care are also no longer receiving curative treatment for their underlying disease.

How do I get palliative care?

Ask for it! Start by talking with your doctor or nurse.