The MyNAHealthcare Patient Portal has a new notification feature that allows you to receive notifications when new information is available in your portal. You can opt in to receive an email, text, and mobile push notification when you have a new secure message from your care provider or a new health record like a lab result.
You can use the steps below to update your notification settings any time.
Setting notification preferences
- Log in to MyNAHealthcare.
- Access the notification settings by clicking your name at the top right and selecting Notifications.
- Select the check boxes for each type of notification you would like to receive. Note: An email address is required regardless of whether you want to receive notifications. A phone number is optional.
- The patient portal uses the selected methods to contact you when new information is ready in your account.
- Email: The patient portal sends notifications to the email address you entered. Your notification email can be different than the one you use to sign into your account.
- Text: The patient portal sends short message service (SMS) text notifications to the phone number you entered.
- Mobile Push: If you have the MyNAHealthcare app, the app displays push notifications on your mobile device.
5. Click Save to save your changes.