As the COVID-19 situation progresses, all Northern Arizona Healthcare facilities have enacted restricted visiting guidelines. Learn More.

If you have questions about COVID-19 exposure, transmission and/or testing, contact the Northern Arizona Healthcare Coronavirus Hotline at 928-773-2301 or 1-833-708-0894. Get more information.

COVID-19 resources and information

Flagstaff Medical Center

Please note: All cases of COVID-19 are attributed to the county in which the individual person lives, not necessarily where the patient receives treatment. Northern Arizona Healthcare's Flagstaff Medical Center serves patients from many counties outside Coconino County, where Flagstaff Medical Center is located. This means the numbers displayed on our dashboard may appear higher than the numbers displayed on the Coconino County website. The numbers are also accurate as of the day and time shown.

Verde Valley Medical Center

Please note: All cases of COVID-19 are attributed to the county in which the individual person lives, not necessarily where the patient receives treatment. Northern Arizona Healthcare's Verde Valley Medical Center serves patients from many counties outside Yavapai county, where Verde Valley Medical Center is located. This means the numbers displayed on our dashboard may appear higher than the numbers displayed on the Yavapai County website. The numbers are also accurate as of the day and time shown.

Current testing criteria

In order to ensure local testing centers are not overwhelmed and tests are readily available to those who need them, all testing centers are operating under a referral only policy. This means a written physician or provider order from either an in-person consult or a telemedicine encounter is required. Please contact your primary care provider to determine if testing is recommended.

If you do not have a primary care provider, please contact Northern Arizona Healthcare Medical Group - Flagstaff at 928-913-8800 for a Same Day Sick evaluation or Camp Verde Immediate Care at 928-639-5555. 

Testing Center Locations and Hours

What to do if you have COVID-19 symptoms?

If you have a cough, fever, or shortness of breath or you are concerned that you may have been exposed to COVID-19, you must call your doctor’s office or the Northern Arizona Healthcare Coronavirus Hotline at 928-773-2301 or 1-833-708-0894 before visiting a doctor’s office or an urgent care location. 

If you are having difficulty breathing, call 911 prior to seeking treatment so that our team is able to help you seek immediate care.

Monitoring the outbreak

Northern Arizona Healthcare is working with the Centers for Disease Control and Prevention (CDC) and State health officials to monitor the outbreak of the respiratory disease coronavirus/COVID-19. The situation is evolving rapidly, so the best resource for the latest information is the CDC website.

This section of NAHealth.com is meant to offer patients, colleagues, physicians and community members updated information as it relates to Northern Arizona Healthcare policies, preparations, and health and safety tips.