As soon as an employee has a work-related injury or illness, the employer calls Northern Arizona Healthcare Medical Group Occupational Medicine to schedule a same-day appointment. This eliminates long wait times in a crowded room of sick people, which is most often the case in an urgent care center or emergency room. For employers providing workers’ compensation insurance, it is more economical to use an occupational medicine office for employees’ work-related injuries and illnesses.
Because our physicians, nurse practitioners and other team members are local community members who live and work in the area, there is a continuity of care because employees see the same provider each time they visit our office. From a provider perspective, the focus is on improved patient outcomes. From a patient perspective, the experience is a continuous, caring relationship that offers a smooth flow of service.
Northern Arizona Healthcare Medical Group Occupational Medicine has a unique partnership with other specialties, such as physical and occupational therapy, wound care, orthopedics, medical imaging and cardiology, which results in seamless coordination and sharing of information between providers. There are times an employee may require an after-hours or other emergency department visit. Upon discharge from the ED, the attending physician will refer the employee to the occupational medicine clinic for next-day, follow-up care. We have the unique advantage of having immediate access to the employee’s ED records.
Because our providers are focused on occupational medicine, they can make more accurate decisions about when and under which circumstances an employee can return to work. Our goal is to give employees light duty rather than work absence, whenever it is safely possible to do so. This reduces lost work time, benefiting both the employee and employer.