If you have questions about COVID-19 exposure, transmission and/or testing, contact the Northern Arizona Healthcare Coronavirus Hotline at 928-773-2301 or 1-833-708-0894. Get more information.

If you need information on how to obtain a COVID vaccine in Northern Arizona please click here.

As the COVID-19 situation progresses, all Northern Arizona Healthcare facilities have enacted restricted visiting guidelines. Learn More.

Return to the Previous Page

Northern Arizona Healthcare and Spectrum Healthcare partner to improve behavioral health services

The most effective models of behavioral healthcare integrate services throughout traditional healthcare and focus on providing resources prior to crisis. The Community Health Needs Assessment conducted in Northern Arizona identified behavioral health as an area of great need within our communities, challenging healthcare providers to think differently about how we partner to provide care.

To create a system that helps people before they are in crisis, Spectrum Healthcare and Northern Arizona Healthcare are partnering to support each other in providing comprehensive care to our Verde Valley communities.

“Providing a framework to address behavioral health needs is a community effort,” said Carole Peet, NAH Executive Vice President and Verde Valley Market Chief Administrative Officer. “Our data and national trends tell us early intervention and a new approach to crisis services result in better outcomes for patients.”

The comprehensive approach consists of programs across the spectrum of care from early intervention to crisis management.

“Spectrum is very pleased to partner with NAH to bring a collective approach to meet our communities’ needs,” said April Rhodes, Spectrum Healthcare CEO.

Patient-focused care begins with early intervention and both organizations provide integrated primary care and behavioral health in their clinics.

For more intensive care, NAH and Spectrum Healthcare will support each other in providing varying levels of intervention.

Spectrum Healthcare operates a mobile crisis unit in the community, partnering with local law enforcement to respond to situations where their professionals can assist. NAH cares for behavioral health patients when they come to the Verde Valley Medical Center Emergency Department. Spectrum Healthcare’s professionals will be partnering directly with emergency teams to assess patients in the Emergency Department and arrange for appropriate follow up care.

Together, NAH and Spectrum Healthcare will be developing a transitional housing program, which will include 10 transitional housing slots as well as the capacity to care for two crisis patients.

When a higher level of care is needed, Spectrum’s professionals will recommend placement based on need, including at NAH’s Flagstaff Medical Center where adolescent and adult patients receive high-quality, evidenced-based inpatient behavioral healthcare.

It’s a New Era at NAH shaped by a rapidly changing industry driven by experience, quality and the cost of care. In the New Era, NAH is committed to creating an amazing experience for our partners – the colleagues, physicians, providers, patients and other organizations who collaborate to support the health and wellness of our families, friends and neighbors.