As the COVID-19 situation progresses, all Northern Arizona Healthcare facilities have enacted restricted visiting guidelines. Learn More.

If you have questions about COVID-19 exposure, transmission and/or testing, contact the Northern Arizona Healthcare Coronavirus Hotline at 928-773-2301 or 1-833-708-0894. Get more information.

Return to the Previous Page

Northern Arizona Healthcare named as a top performing healthcare system

In Truven Health Analytics’ April 25 publication, Northern Arizona Healthcare is listed among the nation’s top performing healthcare systems, ranking in the top-performance quintile of 338 healthcare systems in a recent study. NAH has earned this distinction for four years in a row.

NAH is one of only 25 small hospital systems to earn this recognition, and the only one in Arizona. To achieve this, NAH outperformed lower-ranking peers in terms of the following:

  • Patient outcomes − including lower mortality and complications rates.
  • High-quality care − NAH followed accepted care protocols for core measures more closely and had significantly fewer patient safety incidents.
  • Lower 30-day mortality rates for heart attack and pneumonia patients.
  • Lower 30-day readmissions for patients with acute myocardial infarction, heart failure, pneumonia and hip/knee arthroplasty.
  • Efficiency − NAH released patients more than three-quarters of a day sooner than the lowest performers.
  • A high score on the Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS, overall patient rating of care − nearly 12 points higher than organizations in the lowest quintile.