Northern Arizona Healthcare visitor guidelines

At Northern Arizona Healthcare, protecting you and your loved ones is a priority of ours. As of March 7, 2023, we have amended visitation guidelines to align with recommendations for low community spread of COVID-19 in the communities of northern Arizona.

We recognize there are times when having a visitor is crucial. We encourage those that wish to visit patients at NAH to utilize virtual visitation whenever possible. To schedule a virtual visit or for more information, contact the patient’s care team.

Please note that visitors must be 12 years of age or older and children 12-17 must be accompanied by a parent or guardian. 
All visitors must wear a visitor badge at all times during the visit.

Visitation hours are 8 a.m.-8 p.m. with final check in at 5:30 p.m. daily.

  • Our current masking policy is as follows:
  • Masks are optional in all NAH patient care and non-patient care areas, except those outlined below.
  • Masking is required at all times in behavioral health and infusion centers (FMC and VVMC locations).
  • Patients presenting to our facilities with cough and/or fever must mask and sanitize hands as they enter any NAH facility.
  • Visitors with the following symptoms and/or conditions will not be permitted to enter:
    • Visitors who display respiratory illness symptoms, including fever, runny nose, and cough or shortness of breath, muscle pain, chills, sore throat, new loss of taste or smell, nausea, diarrhea or vomiting
    • Visitors who have tested positive for COVID-19
    • Visitors who are awaiting results of a COVID-19 test
    • Visitors who have had known contact with a COVID-19 positive or presumed positive individual