January - March champions
Kim Alexander, Clinical Manager
Department: Behavioral Health Services
When Kim Alexander received a call about a 14-year-old who died by suicide, she immediately began developing a plan to respond to the tragedy. Kim had known the teen and his family for years, so she reached out to them as well as to their friends. She made a commitment to the teen’s mother that she would personally assist in making sure all teens in our community know how to get help if they need it. At the memorial service, Kim reached out to approximately 500 teens, providing them with valuable resource information. She will continue to reach every youth possible. In addition, Kim assisted healthcare providers who cared for this patient; arranging counseling appointments for them the same day. This demonstration of love, compassion, dedication and commitment to our community sets Kim apart as a leader. Her work reaches far beyond the walls of NAH.
Joyce Lynn Bills, Mammography Technologist
Department: Imaging Services
Over the years Lynn has worked in the Imaging Department, many patients have commented on her excellent care. Recently, a patient mentioned how wonderful Lynn was during her mammogram. The patient was very frightened, but Lynn made the exam and procedure as positive as possible. Another patient called to describe her experience, saying, “I had an abnormal mammogram, and she was so informing and so kind. She put me at ease…she was amazing.” Thank you, Lynn, for your compassionate patient care