Northern Arizona Healthcare's Mission, Vision and Values

MISSION
Northern Arizona Healthcare will improve the health of the people and communities we serve.

VISION
Northern Arizona Healthcare, in partnership with our colleagues and physicians, will be the highest quality, cost-effective, preferred healthcare delivery system in Northern and Central Arizona.

We will exceed the expectations of those we serve by:

• Developing quality healthcare services using advanced technology to improve the health status and meet the growing needs of the communities we serve.
• Fostering an organizational culture that acts as a magnet for recruiting and retaining highly qualified colleagues and physicians.
• Ensuring exceptional value for our patients and financial strength for our institutions.
• Developing strategic alliances and partnerships with providers and organizations to ensure comprehensive services for our patients.

VALUES

• Patients
  We are committed to meeting the needs and exceeding the expectations of our patients.
• Colleagues
  We will create an organizational culture where colleagues feel valued and take a sense of pride in their work.
• Quality
  We continuously strive to achieve excellence at all levels in the organization.
• Safety
  We are committed to maintaining a safe environment for our patients, visitors and colleagues.
• Leadership
  We promote leadership as an attitude, not a position, putting value on both people and the work they do.
• Teamwork
  We are colleagues working together, sharing knowledge, talents, and skills to achieve common goals.
• Integrity
  We will be forthright, honest and respectful.
• Diversity
  We embrace the diversity of our people, patients and the communities we serve.

Revised: Dec. 11, 2003